Last Updated: January 2024

Bajivip Privacy Policy

Your personal data belongs to you. This privacy policy explains exactly what bajivip collects, why we collect it, how we use it and what rights you have over your own information. We've written it in plain language — no legal jargon, no hidden surprises.

How Bajivip Protects Your Privacy

Six core commitments bajivip makes to every player about their personal data.

End-to-End Encryption

All data transmitted between your device and bajivip is protected by SSL/TLS encryption. Whether you're registering, depositing via bKash or checking your account balance, your information travels securely and cannot be intercepted by third parties.

We Never Sell Your Data

Bajivip does not sell, rent or trade your personal information to third parties for marketing purposes — ever. Your data is used only to operate your account, process payments and comply with legal obligations. That's it. No exceptions.

You Control Your Data

Bajivip gives you full rights over your personal information. You can request access to the data we hold about you, ask for corrections, request deletion and opt out of marketing communications at any time — all through your account settings or by contacting support.

Secure Data Storage

Personal data stored by bajivip is held on secure servers with strict access controls. Only authorised bajivip personnel with a legitimate operational need can access player data. All access is logged and audited regularly to prevent unauthorised use.

Minimal Data Collection

Bajivip only collects the personal data that is genuinely necessary to operate your account and comply with legal requirements. We don't collect data for the sake of it. If we don't need it to serve you, we don't ask for it.

Easy Marketing Opt-Out

If you don't want to receive promotional emails or notifications from bajivip, you can opt out at any time. Every marketing email includes an unsubscribe link and you can manage your communication preferences directly from your bajivip account settings.

1 Introduction

Bajivip is committed to protecting the privacy of every player who uses our platform. This privacy policy describes how bajivip collects, uses, stores and protects personal data in connection with the bajivip website, mobile app and all associated services.

By registering a bajivip account or using any part of the bajivip platform, you acknowledge that you have read and understood this privacy policy. If you do not agree with how bajivip handles personal data as described here, you should not use the platform.

This policy applies to all bajivip players, including those who access the platform via the website and those who use the bajivip mobile app. It covers all personal data collected from the moment you first visit bajivip through to the closure of your account and beyond, where legal retention obligations require us to retain certain records.

Your privacy matters to bajivip. We treat your personal data with the same care we'd want applied to our own. If you ever have a question about how your data is being used, our support team is available 24/7 to help.

2 Data We Collect

Bajivip collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site and app, and occasionally from third-party verification services. Here is a breakdown of the categories of data bajivip collects:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form
Financial Data bKash / Nagad / Rocket wallet number, transaction history Deposit and withdrawal activity
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, session duration, bet history Automatically via platform analytics
Communications Data Support chat transcripts, email correspondence When you contact bajivip support

Bajivip does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law and with your explicit consent.

3 How We Use Your Data

Bajivip uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main ways bajivip uses your personal data are:

  • Account management: To create, maintain and manage your bajivip player account, including processing your registration and verifying your identity.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad and Rocket, and to maintain accurate financial records of all transactions on your account.
  • Customer support: To respond to your queries, resolve disputes and provide assistance when you contact the bajivip support team.
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse and other prohibited conduct on the bajivip platform.
  • Legal compliance: To meet bajivip's obligations under applicable laws and regulations, including age verification and anti-money laundering requirements.
  • Platform improvement: To analyse how players use bajivip and improve the performance, design and features of the website and app.
  • Marketing communications: To send you promotional offers, bonus notifications and platform updates — but only where you have consented to receive such communications or where bajivip has a legitimate interest in doing so.
  • Responsible gaming: To monitor player activity for signs of problem gambling and to apply responsible gaming tools where appropriate.

Note: Bajivip never uses your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. If automated tools flag your account for review, a member of the bajivip team will always assess the situation before any action is taken.

4 Legal Basis for Processing

Bajivip processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing that is necessary to fulfil bajivip's obligations to you under the player account agreement — for example, processing your deposits and withdrawals.
  • Legal obligation: Processing required to comply with applicable laws — for example, identity verification and transaction record-keeping for anti-money laundering compliance.
  • Legitimate interests: Processing that serves bajivip's legitimate business interests, such as fraud prevention, platform security and improving the player experience, provided those interests are not overridden by your privacy rights.
  • Consent: Processing based on your explicit consent — for example, sending you marketing emails. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

Bajivip does not sell your personal data to third parties. However, bajivip may share your data with carefully selected third parties in the following circumstances:

  • Payment providers: Bajivip shares necessary financial data with bKash, Nagad and Rocket to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification services: Bajivip may use third-party KYC (Know Your Customer) services to verify your identity. These providers process only the data necessary for verification and are contractually bound to protect it.
  • Game software providers: Third-party game providers whose titles appear on bajivip may receive limited technical data — such as your player ID and session data — to operate their games correctly. They do not receive your full personal profile.
  • Legal and regulatory authorities: Bajivip will disclose personal data to law enforcement, regulatory bodies or courts where required to do so by law or in response to a valid legal request.
  • Business transfers: In the event of a merger, acquisition or sale of bajivip's business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

Important: Bajivip never shares your personal data with advertisers, data brokers or any third party for the purpose of targeting you with advertising on other platforms.

6 Cookies & Tracking

Bajivip uses cookies and similar tracking technologies to improve your experience on the platform, analyse usage patterns and support security functions. Cookies are small text files stored on your device when you visit bajivip.

  • Essential cookies: Required for the bajivip platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Analytics cookies: Used to understand how players navigate bajivip — which pages are most visited, how long sessions last and where players encounter issues. This data is aggregated and anonymised.
  • Preference cookies: Store your platform preferences such as language settings and display options so you don't have to set them every time you visit.
  • Marketing cookies: Used to track the effectiveness of bajivip's promotional campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the bajivip platform. For full details on the cookies bajivip uses, refer to the cookie settings panel available on the platform.

7 Data Retention

Bajivip retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. The general retention periods bajivip applies are:

  • Account data: Retained for the duration of your active bajivip account plus a minimum of 5 years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction records: Financial transaction data is retained for a minimum of 5 years from the date of each transaction.
  • Support communications: Records of support interactions are retained for 2 years from the date of the last communication.
  • Marketing consent records: Records of your marketing consent or opt-out are retained for as long as necessary to demonstrate compliance with applicable regulations.

When personal data is no longer required, bajivip securely deletes or anonymises it so that it can no longer be associated with you as an individual.

8 Your Rights

As a bajivip player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting bajivip support:

Right of Access

Request a copy of the personal data bajivip holds about you. We will respond within 30 days.

Right to Rectification

Ask bajivip to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where bajivip no longer has a lawful basis to retain it.

Right to Restriction

Ask bajivip to restrict processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to bajivip processing your data for direct marketing or on the basis of legitimate interests.

To exercise any of these rights, contact bajivip support at [email protected]. Bajivip will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case bajivip will notify you of the extension and the reason for it.

9 Data Security

Bajivip takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and bajivip's servers.
  • Encrypted storage of sensitive data including passwords and financial information.
  • Strict access controls ensuring only authorised bajivip personnel can access player data.
  • Regular security audits and penetration testing of the bajivip platform.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Continuous monitoring of platform activity for signs of security incidents or data breaches.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, bajivip will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

Your role in security: Bajivip's security measures are most effective when combined with good security habits on your part. Use a strong, unique password for your bajivip account, enable two-factor authentication and never share your login credentials with anyone.

10 Children's Privacy

Bajivip is strictly an adult platform. The bajivip service is not directed at, and should not be used by, anyone under the age of 18. Bajivip does not knowingly collect personal data from individuals under 18 years of age.

If bajivip becomes aware that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted and any funds deposited will be returned to the payment source. If you believe a minor has registered a bajivip account, please contact support immediately at [email protected].

11 Policy Updates

Bajivip may update this privacy policy from time to time to reflect changes in our data practices, legal requirements or platform features. When material changes are made, bajivip will notify registered players via email or an in-platform notification before the changes take effect.

The date at the top of this policy indicates when it was last updated. Bajivip encourages all players to review this privacy policy periodically. Continued use of the bajivip platform after an update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns or requests relating to this privacy policy or the way bajivip handles your personal data, please get in touch with the bajivip data team:

  • Email: [email protected]
  • Live Chat: Available 24/7 through your bajivip account dashboard
  • Response time: All privacy-related enquiries are responded to within 30 days

Bajivip treats all privacy enquiries with full confidentiality. Whether you want to access your data, correct an error or simply understand more about how your information is used, the bajivip team is here to help.

Your Data Is Safe. Now Let's Play at Bajivip

Bajivip protects your privacy so you can focus on what matters — enjoying great games, fast bKash and Nagad payouts and 24/7 support. Join over 500,000 Bangladeshi players today.

18+ only. Please gamble responsibly. Responsible Gaming Policy